RETURNS & EXCHANGES

• Our policy lasts 30 days after your order was processed. After this time we
don’t offer any a refund/exchange.
• Items purchased from Gainz On Apparel may be returned for store credit.
• Gainz On Apparel will not issue any CASH refunds on returned products.

If the return/exchange does not pass inspection in the condition it was 
sent to you, the refund will be cancelled, you will be notified and the item(s) it will be mailed back to you.
• Please allow up to 3 weeks from the time you mail your return/exchange 
to be processed.
• All items must be unworn and unwashed.
• Original tags must be attached.
• Items covered in animal/human hair will NOT be accepted.
• Items that smell like smoke, cologne, or deodorant cannot be accepted.
• You will be responsible for paying postage on any returns/exchanges. If you request an exchange, we will waive the Standard Shipping fee on your new order. •If your item is defective, we will issue you a return prepaid label and waive the fee on the return shipping for the new item.
• All exchanges must be for products of equal or lesser value.  If requested items are of greater value than the original product(s) being exchanged, you will be issued a store credit.
• If a product in your order is out of stock, you will be contacted and given the option to wait until the item is in stock or be refunded for the purchase price of that item(taxes included).
• All items purchased through our website must be returned or exchanged directly through Gainz On Apparel.

 Discount Codes

• All discount codes must be entered at the time of checkout. 
• For our customer’s safety, our software does not allow us to manually apply discount codes or adjust any prices to orders once they are finalized and payment has been accepted.
• Only one discount code can be applied per purchase.

 Sales and Special Sale Events(Pop up stores, Expos, Meet & Greets etc...)

• We do not accept any returns or exchanges on sale items.
• Sale prices and discount codes are only valid during the time of the sale.  Sale prices will not be applied to any orders placed before or after the time of the sale.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment. If your return is denied, then it will be sent back to you. 

Please send all returns, with the packing slip/order number included, to:

or contact us by email sales@gainzon.com